Your common questions answered!
Didn’t you used to be called Wild River Comics?
Yes, we did. Actually we still are. Wild River Comics is our parent company, but Immortal London is where we launch our comics, art and clothing. Our comics are set in the Immortal London Universe.
How long does delivery take?
Orders for comics and artwork will be packed and shipped from our London HQ. We aim to ship all orders within 2 working days, they’re shipped with Royal Mail second class which should take 2-4 days to arrive.
Orders from our clothing site are produced to order and shipped directly from our specialist supplier. Most clothing orders are shipped within one working day, delivery time will depend on the shipping method you select.
Can you deliver outside of UK?
Yes we can, international orders will be shipped with Royal Mail, international delivery times will depend on the destination. Add your item to cart and select your delivery country to check international delivery costs.
- Note that as of 25 January 2023 Royal Mail are not able to ship internationally, so international orders will be delayed. As soon as they are accepting new shipments, or we can find a cost effective alternative we’ll get any international orders posted.
How can I meet you?
We regularly attend comic conventions – keep an eye on our social media channels and our newsletter to keep up to date with what cons we’re attending.
I’ve not received my order. Help!
We’ll do our best to help, drop us an email at email@example.com, make sure to include your order number and we’ll sort it for you asap.
Can I buy digital versions of your comics?
Yes – we are published on a number of digital platforms, and more will come in the future. If you have a platform that you regularly use that we’re not on then drop us an email and we’ll do our best to upload our comics. You can get us digitally at the following places:
Can I buy your comics in stores?
Not yet, but soon! We’re planning on launching into comic stores in 2023. Sign up to our newsletter and follow us on our socials to keep up to date.
I don’t want to get invested into your series only for it to be dropped before it’s completed – could this happen?
Of course we can never say never but it is highly unlikely. Each series we launch is planned carefully, first issues are only launched when we know the full story arc and how it will end. We’ll do everything we can to avoid launching a series and not completing it.
Do you use artificial intelligence in your comics?
We’re amazed at the level of intelligence of tools like ChatGPT but we are a human company that values art created by humans above everything else. We have no plans to use AI in either the writing process, or artwork for any of our comics.
I’ve got another question.
For anything not covered drop us an email at firstname.lastname@example.org – we’ll aim to get back to you within one business day.